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You do not have to sign your NDIS plan if you are unhappy or unsure about what it says.

 

Asking for an internal review of your NDIS plan

If at any time you are unhappy with your plan you have the right to ask for an internal review.

You can apply for an internal review by filling in the form available here.

A person from the NDIA will look at your NDIS plan to see if they agree with it. If they do not agree with the plan they can overturn the decision and give you a new plan. If they agree with the plan you have been given, they will tell you.  

If you are unhappy with the outcome of the internal review, you can apply for an external review. 

 

Applying for an external review of your NDIS plan

If you do not agree with the result of the internal review, you can apply for an external review by the Administrative Appeals Tribunal (AAT).

An independent person who does not work for the NDIA will look at your case. The AAT will decide if they agree with the NDIAs decision. You have to get an internal review before you can go to the AAT for an external review.

There is more information about applying for an external review here.

 

Getting help with your appeal 

PWDA can now support people living in certain areas to appeal a decision made by the National Disability Insurance Agency (NDIA).

We can support you to make an NDIS appeal if you live in:

  • the Southern Highlands and Shoalhaven areas of New South Wales
  • the Capital Region in New South Wales (also called Southern New South Wales)
  • Queensland

If you live outside of these areas, we can tell you about local services to contact.

 

How to contact us

For advocacy support please call us on (02) 9370 3100, Toll Free on 1800 422 015 or TTY Toll Free on 1800 422 016 or email This email address is being protected from spambots. You need JavaScript enabled to view it.