STOP PRESS: Have your say about the future of the NDIS
Make a submission to the Productivity Commission review of the NDIS - details are here


  • funds the individual, not the service provider
  • is not means tested
  • does not affect your DSP (Disability Support Pension)
  • lasts for a lifetime, not just for the length of a government funded program
  • is subject to residency requirements
  • is subject to fairly stringent disability requirements

The NDIS has 2 ‘tiers’. These are:

  • IFP – the individually funded package ‘tier’
  • ILC – information, linkages and capacity building

IFPs – Individually funded packages

An IFP is a specific, individualised package of money or supports. IFPs will not be available to everyone who identifies as having a disability:

  • There are residency requirements. This means many refugees and other disenfranchised people cannot access the NDIS.
  • There are age restrictions. You must be under 65 when you enter the NDIS. If you are over 65 you will be directed to My Aged Care.

Eligibility requirements

The NDIS Act makes it clear that the NDIS funds people who have a ‘significant and permanent disability’ which can be episodic, but which affects the capacity of the person to the prospective participant's impairment/s result in substantially reduced functional capacity to undertake, or psychosocial functioning in undertaking, one or more of the following relevant activities :

    1. communication;
    2. social interaction;
    3. learning;
    4. mobility;
    5. self-care; or
    6. self-management.

Thus, for all practical intents and purposes the NDIS does not automatically fund on the basis of a diagnosis of a health condition, even if that is a severe health condition. The NDIS funds on the basis of the disabling impact of the health condition. For example, if you have diabetes, your diabetes will still be covered under health, but if you have vision impairment secondary to that diabetes, the NDIS will funds adjustments for that vision impairment.

TIP: It is important, when filling out the Access Request Form, to fill in the ‘primary disability’ as vision impairment (in the above example), not diabetes).

NDIS plan management

NDIS plans can be managed in different ways. Find out more about NDIS plan management.

Support to make an NDIS appeal 

We can now support people living in certain areas to appeal a decision made by the National Disability Insurance Agency (NDIA).

We can support you to make an NDIS appeal if you live in:

  • the Southern Highlands and Shoalhaven areas of New South Wales
  • the Capital Region in New South Wales (also called Southern New South Wales)
  • Queensland

If you live outside of these areas, we can tell you about local services to contact.

For advocacy support please call us on (02) 9370 3100, Toll Free on 1800 422 015 or TTY Toll Free on 1800 422 016 or email This email address is being protected from spambots. You need JavaScript enabled to view it.