Where to get help

If you need information about COVID-19 or COVID-19 vaccines, you can call the federal Department of Health’s national hotline on 1800 020 080. For language translations: 131 450.

Health Direct on 1800 022 222 can help you decide if you need to see a doctor.

The Disability Gateway exists for people with disability, their families, and carers. If you need support, or you have questions about COVID-19 and how it affects you, you can contact the helpline on 1800 643 787.

For disability-related issues, you can also call our Wayfinder Hub on 1800 843 929 or email info@wayfinderhub.com.au. Our representatives can help you find information about disability services or connect you to our individual advocates who will help stand up for your rights in this difficult time. Wayfinder Hub’s phone line operates on a call-back basis – please leave your name and number in a voicemail. We will call you back from a private number. You can also look for other advocacy services in your area using the Disability Advocacy Finder.

You can find the latest NDIS advice on its website, including information about vaccinations and the scheme’s extended COVID-normal support measures.

The NDIS Quality & Safeguards Commission has been updating its COVID-19 information page on their website with the latest information for providers.

National Disability Services has information for service providers.

Mental Health

Isolation and stress can make it harder to take care of your mental health. Beyond Blue is running the Coronavirus Mental Wellbeing Support ServicePhoenix Australia also has some tips on looking after your mental health during this time. The Australian Psychological Society have some tips on coping with coronavirus anxiety and social distancing (PDF only). There’s also Easy Read info about this from CID.

THIS WAY UP have online courses about mental health available, and have posted some specific COVID-19 resources.

If you want to talk to someone about your mental health, you can call:

  • Beyond Blue for 24/7 phone counselling. It also has an online chat open 3pm to midnight. 1300 22 4636
  • Lifeline Australia or the Suicide Call Back Service, if you or someone you know is feeling suicidal (open 24/7). 13 11 14
  • Mensline, a telephone and online counselling service for men with family and relationship concerns (open 24/7). 1300 78 99 78
  • QLife, which provides Australia-wide anonymous, LGBTIQA+ peer support and referral for people wanting to talk about a range of issues, including sexuality, identity, gender, bodies, feelings or relationships (open 3pm to midnight, 7 days a week). 1800 184 527

Domestic and family violence can get worse in stressful situations like this. 1800 RESPECT, the national sexual assault, domestic and family violence counselling service, is open 24/7.