South East Queensland & Northern NSW Flood Support Contacts For People With Disability

We hope you have been able to stay safe during the flooding and if you’ve been affected we hope you are getting the information, support and services you need to feel safe and maintain your health and wellbeing.

To that end, PWDA has compiled this information to help people with disability affected by the recent flooding in South East Queensland and Northern NSW.

This information follows previous information we have made available to community members and contains updates and new listings

Emergency Contacts

If you are experiencing a life-threatening situation, please telephone:

  • Fire, Police or Ambulance – 000
  • Lifeline (24 hours, 7 days a week) – 13 11 14

For non-life-threatening flood and storm emergency assistance during severe weather events, please contact:

Queensland State Emergency Service

NSW State Emergency Service

Resilience NSW

Disability Support

People with Disability Australia

PWDA’s individual advocates can help people with disability in Queensland and NSW to access relevant recovery services and support.

Spinal Cord Injury Australia

SCIA provides individual advocacy services for people with disability in Northern NSW. SCIA’s individual advocates can help people with disability to access relevant recovery services and support.

  • Phone: (02) 6628 8188
  • Toll Free: 1800 819 775
  • Webhttps://scia.org.au/
  • Address: Shop 35, Alstonville Plaza, 93 Main St, Alstonville – office not affected by flooding and fully operational
  • Intake Formhttps://bit.ly/3KHlegM

Pathways Disability Advocacy

Pathways Disability Advocacy provides information and support to link people with disability with information and support services across Queensland. Pathways’ staff can help people with disability to access relevant recovery services and support.

Community Support

NSW Council of Social Services

The NCOSS website features a very useful summary of where and how to access information and support for Northern NSW residents affected by the recent flooding.

Queensland Council of Social Services

The NCOSS website features a very useful summary of where and how to access information and support for Northern NSW residents affected by the recent flooding.

Government Support

Disability Gateway

The Disability Gateway assists all people with disability, their families and carers to locate and access services across Australia. Visit the Disability Gateway website or phone the Disability Gateway call centre to get access relevant information.

National Disability Insurance Scheme

The NDIS is providing support to participants in areas affected by the recent flooding. Participants are being encouraged to contact the NDIS National Contact Centre for priority assistance.

  • 1800 800 110. Please press “5” for help with flood-related issues.
  • NDIS website

Australian Government Support

Visit the Services Australia website to access relevant information and support services for people with disability.

  • Webhttps://bit.ly/3tWNZzi
    • Financial assistance, disaster relief payments and grants
    • Housing and accommodation support
    • Rebuilding and cleaning up
    • Health and safety
    • Mental health support
    • Community support

Queensland Government Support

Contact Community Recovery QLD to access relevant information and support services:

  • Phone: 1800 173 349
  • Webhttps://bit.ly/3tSkJJZ
    • Financial assistance, disaster relief payments and grants
    • Housing and accommodation support
    • Rebuilding and cleaning up
    • Health and safety
    • Mental health support
    • Community support

NSW Government Support

Contact Service NSW to access relevant information and support services:

  • Phone: 13 77 83
  • Webhttps://www.service.nsw.gov.au/floods
    • Financial assistance, disaster relief payments and grants
    • Accommodation support
    • Driving and transport support
    • Legal help and insurance advice
    • Reissuing Identification, licences and personal documents
    • How to manage clean up and waste
    • Health and safety
    • Mental health support
    • Community support

Other Contacts

  • Health Direct – 1800 022 222
  • Beyond Blue (for mental health support) – 1300 224 636
  • Blue Knot (for complex trauma recovery) – 1300 657 380

Stay safe,

PWDA Team