PWDA-Landing-Page-Header - People with Disability Australia

NDIS support

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Tell us about your problem.

To get support, click the button to fill out our Intake Form, or you can call us on 1800 422 015 (toll-free) and talk to a PWDA intake officer.

NDIS Appeals

Administrative Review Tribunal (ART) Individual Advocacy and Alternate Dispute Resolution (ADR)

PWDA individual advocates may be able to provide support to help you navigate your NDIS (National Disability Insurance Scheme) Appeal through the Administrative Review Tribunal (ART) alternative dispute resolution (ADR) process.

How can an ART Advocate help you?

Help you understand the ART process.
Make sure your voice is heard.
Liaise with NDIA/ART personnel with you.
Liaise with treating professionals
Provide advice around evidence to support your application
Support you to complete a Statement of Lived experience/ or impact statement.
Attend case and conciliation conferences and directions / interlocutory hearings as part of the ADR process with you.

If the ADR process is unsuccessful, your case will be progressed to final hearing. If your matter goes to final hearing you will need to decide how you want to be represented.

PWDA advocates may be able to support you through an application process to request a lawyer or legal representation.

Important note: PWDA cease to provide support for clients in ART proceedings once the matter is scheduled for final hearing.

Self-Advocacy

PWDA advocates can support you to self-advocate. Self-advocacy means speaking up for your rights, needs and choices.

We can assist you with a one-off information session to build your knowledge and confidence about the ADR process.

These sessions are designed to help you feel more confident in speaking up for yourself and to offer real advice about the ART to assist you to get the best outcome.

Who can use PWDA ART Advocacy Services?

Any person with disability who lives in the following areas may be able to get help:

Queensland: All of Queensland.
New South Wales: Southern Highlands and Shoalhaven areas of NSW. Capital Region in NSW (also called Southern NSW), Baulkham Hills and Hawkesbury, Blacktown, Sydney City and Inner South, Eastern Suburbs, Inner West, North Sydney, Hornsby, Northern Beaches, Outer South West, Outer West and Blue Mountains, Parramatta, Ryde, South West and Sutherland.

If you live outside of these areas, you should still get in touch as we will be able to inform you about the best local services to contact.

How to get help

To understand how we can best support you, we need to get some information about you first. You can do this in a few ways:

Call us on 1800 422 015 (toll free) and speak to one of our intake officers.
Fill in our online Information request form

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Once we have your information, we’ll then be able to provide the most appropriate assistance we can. One of our intake officers will be in contact with you via your preferred method of contact to provide you with information about progressing your case.