NDIS support

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Tell us about your problem.

To get support, click the button to fill out our Intake Form, or you can call us on 1800 422 015 (toll-free) and talk to a PWDA intake officer. 

NDIS appeals

The National Disability Insurance Scheme (NDIS) Appeals Program helps people with disability, and other people affected by reviewable decisions of the National Disability Insurance Agency (NDIA). The NDIS Appeals Program helps people access support when seeking a decision review through the Administrative Appeals Tribunal (AAT).

PWDA trained advocates can help you navigate your NDIS Appeal through the AAT process through:

  • Explaining the review process, including what is involved in appealing to the AAT
  • Providing information and referrals
  • Helping to prepare documents and make phone calls
  • Providing skills so that individuals can better represent themselves
  • Attending AAT conferences and hearings to help individuals put their case to the AAT

Who we can help

Our NDIS support services are only available to people living in NSW and Queensland.
We can support you to make an appeal if you live in:

  • Southern Highlands and Shoalhaven areas of NSW.
  • Capital Region in NSW (also called Southern NSW) – Baulkham Hills and Hawkesbury, Blacktown, Sydney City and Inner South, Eastern Suburbs, Inner West, North Sydney, Hornsby, Northern Beaches, Outer South West, Outer West and Blue Mountains, Parramatta, Ryde, South West and Sutherland.
  • Queensland, including Outback South region of Port Douglas-Daintree and Far North Queensland region

If you live outside of these areas, you should still get in touch as we will be able to inform you about the best local services to contact.

How to get help

To understand how we can best support you, we need to get some information about you first. You can do this in a few ways:

  • Call us on 1800 422 015 (toll free) and speak to one of our intake officers
  • Fill in our online Information request form
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Once we have your information, we’ll then be able to provide the most appropriate assistance we can. One of our intake officers will be in contact with you via your preferred method of contact to provide you with information about progressing your case.

Frequently asked questions

We have compiled a list of frequently asked questions about the NDIS here, to help you with any common questions.

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