NDIS Citizens’ Jury Scorecard project

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The National Disability Insurance Scheme (NDIS) Citizens’ Jury Scorecard was an innovative project led by PWDA in collaboration with Max Hardy Consulting, and with the support of the National Disability Insurance Agency (NDIA) between September 2014 and May 2015.

The project involved Australian citizens who helped fund the NDIS and those who have direct knowledge of the scheme as a participant, to evaluate the staged roll out of the NDIS in six trial sites.

A launch of the Citizens’ Jury Scorecard and a short documentary about the project took place at the NDIA’s national office in Geelong on 19 May 2015. Members of the public were given the opportunity to watch the event live online and send in questions to ask a panel of people involved in the Citizens’ Jury process and NDIA representatives.

NDIA Response

The Agency’s initial response to the scorecard’s findings and recommendations was positive.

Read the scorecard

The Citizens ’Jury Scorecard presents the findings of the jury including a series of recommendations aimed at enhancing the future roll out of the NDIS. It has been compiled by the 12-member jury, with the assistance of the citizens’ jury facilitators Max Hardy Consulting following the three and a half day ‘trial’ held in Sydney from 17 – 20 February 2015.

Short film

One of the key aims of the NDIS Citizens’ Jury Scorecard project was to ensure the ongoing educational value of this unique project and its methodology, to enhance transparency of the processes undertaken as well as to establish a means to broadcast the outcomes of the Citizens’ Jury scorecard verdict.

The consultancy Think Films was contracted to film the Citizens’ Jury process. The result was a film that told the story of the Citizens’ Jury and its interactions with participants of the NDIS, adding deeply personal and qualitative elements to understanding the process and how the scorecard was finalised by the jurors.

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