Disability awareness workshop

Home » Services » Training » Disability confidence workshop

1 in 5 Australians live with disability, making them a significant market segment for any organisation or business. By being confident about supporting people with disability, you and your team can help your business thrive.

Designed for workers in any sector or industry, this one-day or half-day introductory workshop is all about helping you and your team improve how you work with, provide services for and support people with disability.

About this workshop

  • Discover practical solutions and easy wins for making your organisation disability-aware
  • Receive useful resources
  • Learn from trainers with disability who are experts in disability rights, access and inclusion
  • Interact with our trainers as well as other participants so you can ask questions and share knowledge

Learn about

  • Key disability legislation and government bodies, including the Disability Discrimination Act, the Disability Inclusion Act, and the United Nations Convention of the Rights of Persons with Disabilities.
  • How the disability movement has evolved over the years.
  • Identifying and mitigating the access barriers that people with disability experience in everyday life and when accessing services in venues, workplaces and online.
  • Creative solutions to delivering inclusive and accessible services.
  • Best practice for customer service, language and etiquette.
  • Tools and strategies for communicating effectively and appropriately with people with disability.


Full day (6 hours + 1 hour lunch break), OR Half day (3 hours)

Suitable for

  • Not-for-profit organisations
  • Government agencies
  • Community service providers
  • Any organisation providing support or services to people with disability

Book a training session

Ready to get upskilled? Please email training@pwd.org.au or call us on 1800 422 015 (freecall) or (02) 8365 0400.

Two people sitting at a table in a sun-drenched office space. The person in the foreground is in a wheelchair and has a laptop on in front of him, and the other person is facing him and smiling.

Delivering PWDA Disability Awareness training is always fun, interactive, and leaves a lasting impression on participants. The powerful impact we have as trainers with a disability delivering this training material sets the standard in the industry and is reinforced constantly by participant’s feedback and highlights of their experience with us.

Michelina Pelosi, Consultant peer trainer

About our training

For over 20 years, we’ve been delivering education and training to empower people with disability to take control of their own lives and to help workers in the broader community improve how they work with, provide services for and support people with disability.

The workshops and training activities we provide are developed and presented by people with disability and focus on providing information in a productive and engaging format that delivers a meaningful outcome for all participants.

  • Our workshops can be delivered face-to-face or provided online anywhere in Australia via the Zoom video conferencing platform.
  • Our workshops can be booked for any time during business hours.
  • The cost of our workshops varies depending on content, location, and number of participants. Please get in touch for a quote.
  • We have a minimum booking of 10 people and a maximum booking of 30 people for any session.
  • We can tailor our workshops or create bespoke training packages to meet the specific needs of any organisation. Please get in touch to find out more.

Why choose us?

  • We’re subject matter experts
    As Australia’s peak disability rights organisation with a proud 40-year history of advocating for people with disability, we have genuine understanding and extensive knowledge of disability-related issues.
  • We’re disability-led
    All our trainers are people with disability. It makes a world of difference.
  • We use a rights-based framework:
    All our training activities are developed from a rights-based perspective, ensuring workshop content aligns with all relevant disability rights, legislation and international conventions.  
  • We’re cost-effective
    We understand the budget constraints under which many organisations operate and ensure our prices are the most competitive in the market.

PWDA provided a safe environment for the students to engage through learning and discussion with effective feedback and redirection strategies to support knowledge and understanding surrounding respectful relationships for young people, identified risk factors and support mechanisms to provide strategies. The young people who attended were presented with creative activities at an age and stage appropriate level to engage them and build upon their existing knowledge base. A valuable program and exceptional delivery of information inclusive for all.

Bonita Stevens, Head Teacher Special Education, Dubbo College Senior Campus


If you have any questions about participating in one of our workshops or want to find out more about our training services, please call us on 1800 422 015 (freecall) or (02) 8365 0400 or email training@pwd.org.au.

Ends | Contact us