Disability Fundamentals

1 in 5 Australians live with disability, making them a significant market segment for any organisation or business. By being confident about supporting people with disability, you and your team can help your business thrive.

Designed for workers in any sector or industry, this one-day or half-day introductory workshop is all about helping you and your team improve how you work with, provide services for and support people with disability.

About this workshop

• Discover practical solutions and easy wins for making your organisation disability affirming
• Receive useful resources
• Learn from trainers with disability who are experts in disability rights, access and inclusion
• Interact with our trainers as well as other participants so you can ask questions and share knowledge

Learn about

• Key disability legislation and government bodies, including the Disability Discrimination Act, the Disability Inclusion Act, and the United Nations Convention of the Rights of Persons with Disabilities.
• How the disability movement has evolved over the years.
• Identifying and mitigating the access barriers that people with disability experience in everyday life and when accessing services in venues, workplaces and online.
• Creative solutions to delivering inclusive and accessible services.
• Best practice for customer service, language and etiquette.
• Tools and strategies for communicating effectively and appropriately with people with disability.

Duration

Full day (6 hours + 1 hour lunch break), OR Half day (3 hours)

Suitable for

• Not-for-profit organisations
• Government agencies
• Community service providers
• Any organisation providing support or services to people with disability

Book a training session

Ready to get upskilled? Use the form below to enquire about booking a training session or workshop. You can also contact us via phone on 1800 422 015 or email us training@pwd.org.au.

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