COVID-19 Hub

People with disability face unique challenges during this epidemic. We will be updating this section of our website regularly to collate information and resources as well as keeping you updated on our work advocating for the needs and rights of people with disability at all levels throughout the crisis.

General information

The latest information is available from the Department of Health, including in community languages. They also have an FAQ and a factsheet for care workers, plus four videos with captions:

More government advice is available at and through a WhatsApp advice line at

You can also find good general information on the Red Cross website.

EthnoLink have put together a library of multi-lingual resources with information in 18 languages so far and more to come. SBS now have information available in 63 languages.

Economic Justice Australia have created a factsheet about COVID-19 and Centrelink (PDF). Find out more about income support changes.

AWAVA are collecting information about Family and Domestic Violence and COVID-19 through a gender lens.

Disability-focused information

PWDA along with 8 other disability peak bodies has released a COVID-19 Disability Plan with our initial recommendations about what people with disability need during this crisis. We are advocating for these measures in our meetings with government, and also continuing to discuss the emerging situation with the other peak groups to consider further additions. Please feel free to get in touch with us about specific measures you want us to advocate for.

Update 3 April: We have come together with over 70 national, state and territory disability organisations and released a letter to the National Cabinet with ten vital points for immediate action to keep people with disability safe in the pandemic. Read our media release on our website, where you can also download the letter, including in Plain English and Easy Read versions.

The Centre of Research Excellence in Disability and Health also has recommendations for the disability and health sectors. Their latest update is March 24.

IDEAS have information and links.

Creaky Joints have information on how to access prescription medications and bulk-billed telehealth consultation services from home.

Queenslanders with Disability Network (QDN) has worked with the University of Sydney to develop the COVID-19 Person-Centred Emergency Preparedness (PCEP) planning tool. It has practical tools and information to help you think through how to make a plan for your own individual needs and situation during COVID-19.

Asthma Australia have information for people with asthma.

Blind Citizens Australia have information for people with visual impairments, including handwashing advice.

First Peoples Disability Network Australia have information for First Nations people with disability

Supermarkets are making changes to opening hours, item limits and deliveries.

  • Coles update
    • 7-8am – open exclusively to people with a Pensioner Concession Card, Commonwealth Seniors Health Card, Companion Card or Health Care Card
    • Call 1800 455 400 or 1800 061 562 if you need to arrange delivery
    • A new online priority delivery service is currently being rolled out and may be available in your area – here’s the access form
  • Woolworths update
    • 7-8am – open exclusively to people with a Pensioner Concession or Seniors Card.
    • From Thursday, 26 March, Woolworths will reduce trading hours at 41 stores across the country to 11am to 6pm to support prioritising the delivery of groceries to the homes of vulnerable customers.
    • Fill in the priority assistance form online or call 1800 000 610 if you need to arrange delivery

We have created dedicated subpages for information about disability support services and income support issues. We’re also collating links to accessible resources.