COVID-19 Hub

People with disability face specific challenges during the COVID-19 pandemic. We have collected resources for people with disability and disability service providers on important COVID-19 information below.

We update this section of our website with new information and resources as they become available.

Close-up of a Filipinx woman with a filtering face mask, sitting at a table with notebook and pen. She has colourful flower earrings and headphones on while looking into the distance.
Image credit: Disabled And Here

General information

For the latest health alerts, case numbers and medical advice, go to

SBS publishes regular COVID updates in more than 60 languages, including English. Videos are captioned.

Disability-Focused Information

The Department of Health has published a list of vaccination hubs for people with disability and for disability workers. For a live list, visit the Department of Health website and see the section ‘Vaccination Hubs’.

For a guide to assist you to develop an emergency preparedness plan for COVID-19, click here.

The NDIS Quality and Safeguards Commission also has an information page here for NDIS participants and NDIS providers: NDIS Commission coronavirus (COVID-19) information

The NSW Government has released a ‘COVID-19 Tricky Words’ guide in Easy English, available here.

The Department of Health has also created an advice page for the health and disability sector here: Coronavirus (COVID-19) advice for the health and disability sector

NSW Health has developed a ‘microsite’ where accessible resources on COVID-19 are available for people with disability.

You can also call the Disability Gateway on 1800 643 787 for coronavirus-related help and information, they are also assisting people with disability to book COVID-19 vaccines. It’s available Monday to Friday, 8am to 8pm (AEDT).

Information for Varying Access Needs

If you are deaf, hard-of-hearing or have a speech-related disability, call the National Relay Service on 1800 555 677 and ask to be connected to the Disability Gateway.

The Australian Government Department of Health has created a video explaining the process of getting your COVID-19 vaccine for people with intellectual disability.

Amaze have created social scripts outlining the process of getting a COVID-19 vaccine.

Creaky Joints has information on living with chronic illness and disability during the pandemic, including specialist vaccination advice.

Asthma Australia has information for people with asthma.

First Peoples Disability Network Australia has demographic-focused information for First Nations people with disability.

Down Syndrome Australia has released a video ‘Australians with Down syndrome tell us why we should get the COVID-19 vaccination’. Watch it here

Information in a language other than English

If you need information in a language other than English, call the Translating and Interpreting Service on 131 450 and ask to be connected to the Disability Gateway. As mentioned above, SBS also publishes regular COVID updates in more than 60 languages, including English. Videos are captioned.

Vaccine Information

Information for people with disability

Easy Vaccine Access (EVA) – EVA is a simple call-back service to help you book a COVID-19 vaccine.

For information for people with disability, this Department of Health page is regularly updated: Information for people with disability about COVID-19 vaccines.

There is also a list of disability vaccination hubs that is regularly updated.

And here is a resource in multiple languages about vaccines: COVID-19 vaccine information in your language

Getting your Proof of Vaccination

For help getting proof of your COVID-19 vaccination, visit the Services Australia website for a range of information and tailored resources:

Vaccinations for children

For information on vaccinations for children aged 5 to 11, visit They have resources including:

Information for disability service providers

The Australian Government Department of Health released a ‘Disability provider alert’ for disability providers on 2 Feb 2022. It contains updates for disability service providers about the COVID-19 vaccination rollout. Read it here.

There is also a tailored page for disability providers on the topic of vaccinations on the Department of Health website.

NDIS support for RATs

The NDIA released a statement on 24 January 2022 saying that NDIS participants can now use plan funds to claim for rapid antigen tests.

What is the difference between a third dose and a booster?

Click here for Easy Read resources on the third dose of the COVID-19 vaccine.

  • A third dose usually refers to an additional dose of the COVID-19 vaccine for severely immunocompromised Australians.
  • A booster usually refers to an additional dose for the general Australian population.

Following advice from the Australian Technical Advisory Group on Immunisation (ATAGI) on 28 October 2021, a general population booster program will start from 8 November 2021. Boosters will be available to anyone aged 18 and over who had the second 6 months or more ago.

Original priority groups, including people in aged care and disability care settings, to be offered the option to receive a booster as a priority.

On 27 October 2021, the Therapeutic Goods Administration (TGA) approved the Pfizer vaccine for use as a booster for Australians aged 18 years and older. Although not preferred, the AstraZeneca vaccine can also be used as a booster dose:

  • for individuals who have received AstraZeneca for their first two doses if there are no contraindications or precautions for use or
  • if a significant adverse reaction has occurred after a previous Pfizer or Moderna vaccine dose.

While booster vaccination is not mandatory, and the primary two-dose vaccination course provides a high level of protection against the worst effects of COVID-19, the booster dose will help to maintain high levels of protection over time.

For more information on third doses read the ATAGI statement here.

Vaccine advice for all states and territories

If you are a person with disability or a NDIS participant, 12 years and over, you are eligible for the COVID-19 vaccine.

If you haven’t had your vaccination yet, don’t delay it. A COVID-19 vaccine will help you to protect yourself, your family and people you care for. So, book in your vaccination today and #SpeedUpVaxForPWD.

Information for people with disability about COVID-19 vaccines can be found on

All vaccines of your preference are now available to any age group with advice from your health care professional.