Rina’s parents applied to the NDIA for funding for bathroom modifications that Rina required. As a young woman with autism spectrum disorder, obsessive compulsive disorder and severe intellectual disability, Rina needed these modifications to support and enable her independence in taking care of herself.
The NDIA refused the request for bathroom modifications, stating Rina does not have a behaviour support plan (BSP), even though Rina’s previous NDIS plans had no funding for a behaviour support clinician to write a BSP, and there was insufficient evidence provided within the detailed assessment.
How PWDA helped
Rina’s NDIS support coordinator arranged for a clinician to write a BSP while Rina’s PWDA advocate used the NDIA’s escalation pathway to expedite the matter.
The NDIA agreed to conduct a fast-track internal review, which resulted in the approval of funding for the home modifications Rina urgently needed.
How to get help
Our advocates and support staff are here to help you with any issues you may be experiencing.
For support or more information, call and speak with one of our advocates on 1800 422 015 or visit our Get Help page.
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