Our Individual & Group Advocacy Services are provided by Advocates who stand up for the rights of a person with disability and helps sort out their complaint, issue or problem. Our advocates take direction from the person with disability, keeps their issues and information private and confidential and only releases information with permission from the person. Advocacy support can include going to meetings with or for the person, writing letters, making phone calls or assisting them to lodge complaints. PWDA's Individual & Group Advocacy Advocates work tirelessly to resolve issues and improve the quality of life for people with disability.

Our Individual & Group Advocacy Services are

  • non-legal,
  • issue-based,
  • short to medium term,
  • to people with disability who have serious and urgent issues and
  • also provides information to people with disability about how to advocate for themselves.

Watch this video, featuring PWDA staff, to see how individual advocacy works.

Priority is given to people with disability experiencing abuse and neglect, discrimination, homelessness or lack of any or appropriate services and supports. Specific consideration is given to groups of people experiencing increased disadvantage:

  • women with disability
  • children with disability
  • people with multiple disability
  • people with disability who are Aboriginal and Torres Strait Islanders
  • people with disability living in segregated settings (boarding houses, institutions, prisons and detention centres)
  • people with disability living in regional or remote areas.

PWDA's Individual & Group Advocacy Services provide support to people with disability

  • living anywhere in NSW with Advocates based in Redfern;
  • living in three regions of NSW with locally based Advocates in Queanbeyan, Sutherland and the Southern Tablelands and Southern Highlands;
  • living in five regions in Queensland with locally based Advocates in Logan, the Fraser Coast, the Sunshine Coast, Bundaberg, Mount Isa and Lower Gulf Communities.
    (For contact details and postal addresses please click here)

Getting help with the NDIS

You can find out more about the NDIS on our advice pages.

We can now support people living in certain areas to appeal a decision made by the National Disability Insurance Agency (NDIA).

We can support you to make an NDIS appeal if you live in:

  • the Southern Highlands and Shoalhaven areas of New South Wales
  • the Capital Region in New South Wales (also called Southern New South Wales)
  • Queensland

If you live outside of these areas, we can tell you about local services to contact.

How to contact us

For advocacy support please call us on (02) 9370 3100, Toll Free on 1800 422 015 or TTY Toll Free on 1800 422 016 or email This email address is being protected from spambots. You need JavaScript enabled to view it.